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  • About Us | Our Process Working Together | Two Things

    As an alternative to a traditional advertising agency, we take on brand transformation with the goal of improving marketing impact through robust strategy. What it’s like to work with us What it’s like to work with us One We use creativity as a growth engine. We bring creativity back upstream —where it belongs—as a catalyst for change. It’s how we create strategy with soul, and products that feel both inevitable and new. What it’s like to work with us Foundational Creative Strategy Strategy Sprint 4 Weeks Opportunity Mapping Deliverable: Brand Audit, Product/Category/Cultural Research Core Team: Brand Strategist, Design Lead and Creative Director with support from Producer and Studio Design Team. Creative and Strategy oversight by Leadership Team. I. Insights + Creative Territories Deliverable: Presentation with findings and recommendations Creative Territory Refinement Deliverable: Revisions to Creative Territories based on feedback, Design Challenge Briefs to guide work, Recommended path forward II. III. Creative Strategy, Concepts + Rollout Comprehensive Project 12–14 Weeks Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations III. II. I. Strategy + Creative Partnership Custom Retainer 6–12 Months Opportunity Mapping Core Team: Brand Strategist, Design Lead and Creative Director with support from Producer and Studio Design Team. Creative and Strategy oversight by Leadership Team. Insights + Creative Territories Creative Territory Refinement III. II. I. Timelines can be customized to clients needs and additional workload can be absorbed by dedicated team assigned to client’s business. Monthly Work-Plan Alignment with senior stakeholders to calibrate work to client's business. Custom Retainer option for more complex assignments. Two Things will generally follow its process working systematically through: Executional Advisory Strategy Sprint 4+ Month Commitment Two Things can oversee execution of the work if needed from guidance to establishing long-term plan. Includes: Production Oversight Strategy +Creative Consistency Budget Management Strategy Implementation Measurement + Research Methodology Analysis and Recommendations Future Proofing Identifying long-term partners Training and Handoff to client team Strategic Advisory Two things can engage as a strategic advisor to the board and/or leadership team on long-term strategy evolution. Includes: Performance Benchmarking Analysis and Recommendations Guidance on Org Design and/or AgencyRoster Customized options available Month-to-Month or Quarterly Advisory Formats Executional Advisory Two Things can oversee execution of the work if needed from guidance to establishing long-term plan. Includes: Production Oversight Strategy +Creative Consistency Budget Management Strategy Implementation Measurement + Research Methodology Analysis and Recommendations Future Proofing Identifying long-term partners Training and Handoff to client team Strategic Advisory Two things can engage as a strategic advisor to the board and/or leadership team on long-term strategy evolution. Includes: Performance Benchmarking Analysis and Recommendations Guidance on Org Design and/or AgencyRoster Customized options available Custom Retainer Strategy + Creative Partnership 6–12 Months ↗ Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs ↗ Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations ↗ Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. Strategy Sprint Foundational Creative Strategy 4 Weeks ↗ Opportunity Mapping Deliverable: Brand Audit, Product/Category/Cultural Research ↗ Insights + Creative Territories Deliverable: Presentation with findings and recommendations ↗ Creative Territory Refinement Deliverable: Revisions to Creative Territories based on feedback, Design Challenge Briefs to guide work, Recommended path forward Core Team: Brand Strategist, Design Lead and Creative Director with support from Producer and Studio Design Team. Creative and Strategy oversight by Leadership Team. Comprehensive Project Creative Strategy, Concepts + Rollout 12–14 Weeks ↗ Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs ↗ Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations ↗ Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. Two We collide perspectives to create new ones. We work at the powerful intersection of strategy and design, business and brand, internal knowledge and external perspective. This is where insights collide, disciplines blend, and new possibilities emerge. Three We hunt for the roadblocks. Organizations don’t set out to hinder progress, but culture, structure, and process often do. We surface the obstacles unique to each company early and design around them—so bold opportunities launch in market, not die in decks. Four We build from the inside out. We roll up our sleeves to build alongside you—operating like an early-stage strike team to prototype, pressure-test, and launch new products. Five We make ourselves obsolete. We're in the evolution business, not the maintenance business. Our job is to set the conditions for success, strengthen your team through lived experience, and then hand your team the baton to the future. Ways we can work together Ways we can work together Strategic Discovery Innovation Roadmap 1 month Strategy
 Internal Audit Ambitions + Hypotheses
 Brand + Product Research (existing) External Audit Category Research (secondary) Culture Research (secondary) Opportunity Assessment
 Findings + Indications Opportunity Thesis Opportunity Territories Comprehensive Project Foundational Design 4–6 months Strategy Research Culture + Category + Product Findings + Indications Design Strategy Opportunity Thesis Design Territories Design Challenge Briefs Design Product Exploration Product Concepts Product Prototyping Product Design Product Vision + Roadmap Implementation Operations Organizational Design Recommendation Production Recommendation Go-To-Market Planning Rollout Recommendation Channel Recommendation Iterative Retainer Incubation Program 6–12 month cycles Strategy
 Research Culture + Category + Product Findings + Indications Design Strategy Opportunity Thesis Design Territories Design Challenge Briefs Design
 Product Exploration Product Concepts Iterative Co-Creation Product Design Product Vision + Roadmap Prototype(s) Iterative Co-Creation Validation Implementation Operations New Teams + Capabilities Go-To-Market Strategy Launch Vision + Roadmap Advisory Strategic
Advisory Monthly or quarterly Two Things can engage as a strategic advisor to leaders and/or leadership teams such as BoD or Steering Committee. In this capacity Two Things provides strategic expertise on a focused set of innovation topics over time. Two Things can guide implementation and optimization of growth strategies to leaders tasked with driving innovation. Sample Advisory engagements include: Innovation Strategies Team Evaluations and Recommendations Organizational Design Curation of Vendor Rosters Performance Benchmarking Audits and Analysis Ways we can work together Strategic Discovery Innovation Roadmap 1 month Strategy
 Internal Audit Ambitions + Hypotheses
 Brand + Product Research (existing) External Audit Category Research (secondary) Culture Research (secondary) Opportunity Assessment
 Findings + Indications Opportunity Thesis Opportunity Territories Comprehensive Project Foundational Design 4–6 months Strategy Research Culture + Category + Product Findings + Indications Design Strategy Opportunity Thesis Design Territories Design Challenge Briefs Design Product Exploration Product Concepts Product Prototyping Product Design Product Vision + Roadmap Implementation Operations Organizational Design Recommendation Production Recommendation Go-To-Market Planning Rollout Recommendation Channel Recommendation Iterative Retainer Incubation Program 6–12 month cycles Strategy
 Research Culture + Category + Product Findings + Indications Design Strategy Opportunity Thesis Design Territories Design Challenge Briefs Design
 Product Exploration Product Concepts Iterative Co-Creation Product Design Product Vision + Roadmap Prototype(s) Iterative Co-Creation Validation Implementation Operations New Teams + Capabilities Go-To-Market Strategy Launch Vision + Roadmap Advisory Strategic
 Advisory Monthly or quarterly Two Things can engage as a strategic advisor to leaders and/or leadership teams such as BoD or Steering Committee. In this capacity Two Things provides strategic expertise on a focused set of innovation topics over time. Two Things can guide implementation and optimization of growth strategies to leaders tasked with driving innovation. Sample Advisory engagements include: Innovation Strategies Team Evaluations and Recommendations Organizational Design Curation of Vendor Rosters Performance Benchmarking Audits and Analysis Looking to partner with us? start a conversation → Opportunity Assessment Findings + Indications Opportunity Thesis Opportunity Territories 3. External Audit Category Research (secondary) Culture Research (secondary) 2. Internal Audit Ambitions + Hypotheses Brand + Product Research 1. 1 month Innovation Roadmap Strategic Discovery Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. I. Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations III. Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations II. Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs 4–6 months Foundational Design Comprehensive Project Dedicated Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (assigned based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership team. I. III. II. Comms Strategy and Pre-Production Concept Development Creative Strategy Development Custom Retainer option for more complex assignments. Two Things will generally follow its process working systematically through: Timelines can be customized to clients needs and additional workload can be absorbed by dedicated team assigned to client’s business. Monthly Work-Plan Alignment with senior stakeholders to calibrate work to client's business. 6–12 Months Strategy + Creative Partnership Custom Retainer Two things can engage as a strategic advisor to the board and/or leadership team on long-term strategy evolution. Includes: Performance Benchmarking Analysis and Recommendations Guidance on Org Design and/or AgencyRoster Customized options available Two Things can oversee execution of the work if needed from guidance to establishing long-term plan. Includes: Production Oversight Strategy +Creative Consistency Budget Management Strategy Implementation Measurement + Research Methodology Analysis and Recommendations Future Proofing Identifying long-term partners Training and Handoff to client team 4+ Month Commitment Executional Advisory Advisory Formats Monthly or Quarterly Strategic Advisory

  • Brand Strategy Insights Blog | Urban vs. Rural Opportunity

    The biggest opportunity for outdoor brands is to create bridges to the outdoors and to start with what is at hand. The Urban/Rural Boundary is the Opportunity By Paulo Ribeiro Cities hold a key to unlock the outdoors. Why is this massive opportunity so often ignored? So many of the brands we work with have a desire to be more inclusive. More and more frequently they have a stated mission to share the outdoors (and sport and breathing fresh air) with a wider group of people than those that have historically have had access. Corporate social responsibility is often behind this. Just as often it's straight up business that motivates: growing the size of the market a brand serves. This post isn’t going to get into litigating values. For the record we are supportive of both of those motivations. This post is focused on an opportunity the size of the Empire State building that is constantly missed. We’ve been asked to think a lot about how we might grow the audience and user base for multiple brands, in multiple categories with different brand histories, challenges and capabilities. All of this against a backdrop of the massive population growth of cities. For decades cities have been growing as a rebound from the growth of suburbs that the Boomers drove. While there has been a lot of noise recently about cities like NYC, SF and Chicago losing population in 2022 that is already starting to reverse with people coming back to offices (slowly). Los Angeles, San Jose, and Washington, DC all experienced migration gains in 2022. TL;DR, cities keep growing. The Gen Z and even Millennials are much more likely to be renters as compared to their parents and grandparents at the same age. They are less likely to own a car, or even have a driver’s license. Their work often involves staring at a screen for hours on end. The pitch to move their bodies during their downtime shouldn’t be that hard as evidenced by the radical growth in almost every sector of outdoor activity since the pandemic. If we really want to encourage movement and be inclusive in the outdoors. The most powerful tool we have is to rethink what the outdoors can be. What are the easy local “onramps” to the sports that are best done on massive fields or above 10,000 feet? So many heritage outdoor brands are stuck showcasing the most remote, world class edge of the world environments. Those spaces can inspire the hell out of many, but they are often disconnected from someone who hasn’t grown up in a culture of mountaineering (or skiing or insert any pursuit that requires travel and piles of expensive gear). When a brand exclusively leans into that world, the door is closed to starting a relationship with someone new to the space. Why are brands missing this? There is such a lack of creativity by active lifestyle brands in the places that have the biggest concentration of human beings: Cities! Most cities sprouted up because of their proximity to some amazing natural feature: The ocean, a river, a lush valley. And just because it started to fill up with buildings those features are still there if you know where to look. The biggest opportunity for outdoor brands is to create bridges to the outdoors and to start with what is at hand. [Mont Royal, Montreal] [Willamette River, Portland, Oregon] [The Hudson River Valley which leads to Manhattan Island] Creativity is the art of combining two things in an unexpected way: If your brand history is in climbing - what could you climb downtown? If you have retail outposts in cities - how can they become knowledge centers for what is within a few miles and accessible by public transportation? If you have a rugged brand what could you build in an urban area that lasts? How might you spend your brand dollars on improvement projects that last for decades rather than ads that last for days? When we talk about inclusion in the outdoor category the most potent way to think about it is by relooking at what we include as outdoor exploration. If we want people to move their bodies on a progression of challenges that might end up in the backcountry…then might we use our platforms physical (stores) and digital to help them start? EVO hotels are a rare example of experience innovation for active lifestyle brands as an urban outpost of trial and community. Please share examples of doing something (anything) innovative and we’ll be sure to compile and share. The city of LA set the bar really low with La Sombrita . If the bar is this low then what are you waiting for? Physical Retail locations might be the single most underutilized marketing tool. They are a literal toe-hold in the largest markets. These true stories of Next Gen trail lovers is only the beginning. In the months to come, we'll be exploring activations that actually help people discover their trail. In the meantime, thanks for listening and see you out there. back to insights →

  • Brand Strategy Insights Blog | Include the Critics

    Why it never works to build a marketing strategy and get other departments to buy-in later. You need to include everyone for exceptional work. Include the Critics, Naysayers and Roadblocks in the Process By Paulo Ribeiro Why it never works to build a marketing strategy and get other departments to buy-in later. We often get approached by an executive or department who wants to use our strategic expertise as leverage to convince another department to change how they Go To Market. The conversation will start with a breakdown of the business opportunity which is where things should start. But eventually the real friction will become clear. There is another department or leader who has different priorities or doesn’t see things the same way. Sometimes we’ll hear about it during the onboarding conversations or discovery but by the time we get to stakeholder conversations it will become clear that there isn’t internal alignment. To be clear, a lack of alignment by itself isn’t necessarily a problem. If managed productively it can be a strength in that different leaders have access to different data and priorities which can become the roots of a powerful new strategy. We absolutely NEED those tensions to get to a new strategy. But that is a different post. This post is about the doomed to fail assumption that we can develop the strategy in a silo and it is going to be so damn smart that the rest of the company will get onboard. We’ll unfurl the deck and they’ll follow the Piper because of the sheer genius of the ideas. They’ll see how thorough our collective work is and that will drive alignment and the company can move forward. Cue the end credits. That never works. back to insights → This assumption is almost always well intentioned. It is also almost always wrong. It is wrong because it assumes that what needs to happen is to convince another leader or department. A great brand strategy works across departments which means it needs to be aware of the challenges facing each department. I’m not writing this post to talk about how to make the work a treaty between departments. I’m writing this to dispel the idea that the marketing team, or product team or design leadership alone can figure out a new way forward and then deliver it to the other departments needed to implement it. Great strategy isn’t a compromise. Great strategy is aware of each of the stakeholders needs and finds a solution that will benefit the whole company because it solves problems in the order that they need to be solved. Often that means that one department’s priorities will need to wait in order for a more acute problem to be solved. That is how great teams function and you don’t get this kind of buy-in without including everyone with a stake in the decision. A few rules we operate by: A representative from each department that is critical to bringing a solution to life needs to be involved at each milestone. Disagreements need to be surfaced with all the relevant context. Lean into the uncomfortable because you might learn something. Don’t avoid it. We don’t move forward until there is commitment cross-functionally. BTW, disagreement is fine. But when a decision is made to proceed there needs to be universal commitment. Change in how a company Goes to Market requires cross-functional buy-in. Not after the ideas have been developed, but early.

  • Two Things | CaseStudy | Visit Sun Valley Stay Sunny

    Two Things | Visit Sun Valley | Stay Sunny | Evolving an organization from brand awareness to lifecycle marketing. Discover how we shaped tourism and engagement. Client // Visit Sun Valley Assignment: Brand Strategy · Board Advisory · Go-To-Market Definition · Campaign Production & Staffing · Measurement Strategy & Metrics Evolving a destination brand to meet the demands of a new era The Challenge Sun Valley, Idaho is one of the most breathtaking places in the world—but for decades, it flew under the radar. Then the pandemic hit. Almost overnight, the quiet mountain town became a magnet for travelers, second-home seekers, and remote workers. Tourism surged far faster than infrastructure, local businesses, or municipal systems could keep pace. The Destination Marketing Organization (DMO) faced a fundamental identity crisis. Their long-standing mission of awareness and demand generation was suddenly at odds with the community’s reality. They needed a new mandate—one focused on balance, sustainability, visitor education, and long-term value, not simply volume. We started with a simple call-to-action (STAY SUNNY) that reflected the optimistic spirit of the Valley. But we also needed a voice that, like the locals, felt honest and to the point. Conceptually, we thought of it as a secret society that anyone could be a part of (assuming they were kind and respectful). The Insight Sun Valley didn’t just need more visitors; it needed the right visitors—those who would respect the community, stay longer, return often, and contribute meaningfully to the local economy. This required a shift from traditional tourism marketing to lifecycle marketing: engaging audiences before, during, and after their visit, aligning resident and visitor needs, and creating a brand voice that could flex between demand generation and destination management. But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as own-able or relevant as it once was. RESULTS RESULTS While the work was less about immediate performance metrics and more about long-term sustainability, the results were transformative: 360° Sun Valley’s DMO evolved from a traditional tourism bureau into a 360° destination management and marketing organization Stakeholders across municipalities, businesses, and the state aligned under a shared mission and shared language The new measurement model gave leaders unprecedented clarity into value, cost, and impact The organization gained the systems, partners, and strategic guidance necessary to adapt in real time to fluctuating tourism patterns While the work was less about immediate performance metrics and more about long-term sustainability, the results were transformative: 360° Sun Valley’s DMO evolved from a traditional tourism bureau into a 360° destination management and marketing organization Stakeholders across municipalities, businesses, and the state aligned under a shared mission and shared language The new measurement model gave leaders unprecedented clarity into value, cost, and impact The organization gained the systems, partners, and strategic guidance necessary to adapt in real time to fluctuating tourism patterns What We Did Two Things partnered with the DMO’s Board of Directors, Executive Team, and regional stakeholders to redefine the purpose, structure, and strategy of the organization. 1. Reframed the Mission & Go-To-Market Strategy Shifted the DMO from demand-only marketing to a holistic lifecycle model Engaged five municipalities, the State of Idaho, Sun Valley Resort, and local businesses to align on a unified strategy Built a flexible go-to-market approach capable of toggling between destination management and demand generation based on seasonal and economic needs 2. Created a New Brand Platform We developed Stay Sunny —a brand voice, mobile applications and activation strategy that worked in two directions: Locally: addressing pain points, educating visitors, and supporting community needs Externally: driving awareness and demand when appropriate 3. Designed the Operating System Behind the Brand Built a new roster of creative and production partners to execute ongoing campaigns Developed a CAC/LTV model to quantify the full value of visitors, improve budgeting, and increase transparency with stakeholders Established measurement systems and reporting frameworks to continually optimize marketing investment 4. Provided Ongoing Strategic Advisory As Sun Valley navigated rapid and ongoing change, we advised the Board and leadership to continually refine tactics, rebalance priorities, and evolve the campaign as real-world conditions shifted Each creative piece was informed by what we call a pain point, i.e., specific time or place where tourists were being insufferable. We wrote lines (or messages) encouraging them to stop. But took care not to castigate them. That just felt mean. Humor, we learned, was the most effective way of connecting with others (whether they're locals or not). Around town our voice shifted depending on where you were and what offense (if any) was being committed. So, for example, as people entered town, we welcomed them with a wave and a smile. Alternatively, when people were being jerks on the bike trail, we gave them the business. To date, virtually every piece of communication has been delivered through non-traditional media, i.e., chalked sidewalks, construction site plywood, murals, bumper stickers, viewfinders. The medium truly has been the message. The money saved from not doing a traditional media buy has freed us up to do more local collabs and to execute all production locally. Every execution supports the local community in some way.

  • Paulo Ribeiro | The Agency's Founder | Two Things

    Paulo Ribeiro's (Wieden&Kennedy, Redscout, West) expertise is helping brands like Nike, TNF and Venmo develop new strategies to earn more attention and revenue. Photograph by Chloe Aftel Paulo began his career in brand advertising first in NYC and then in SF at Hal Riney+Partners, the first creatively led agency, during the dot com boom. At Wieden + Kennedy he was head of global brand strategy for Nike and Electronic Arts through the era of digital transformation. He led the evolution of innovation agency Redscout to better serve Silicon Valley, working with Reid Hoffman on LinkedIn’s positioning and expanding Gatorade’s portfolio from beverages to food and digital products. He was the Managing Director of one of the first Venture Studios-West SF, which was founded by Jack Dorsey to accelerate the growth for many of the world’s most disruptive startups. His portfolio included Venmo, Jawbone, Twitter, Braintree, Anki, Tumblr and many others. More recently he led the creation of the Wieden+Kennedy Lodge the innovation agency, within the W+K Network, with Nike's secretive innovation Kitchen, Samsung and Verizon as clients. The fruits of that labor contributed significantly to W+K earning Global Agency of the Year two years in a row. He is the founder of Two Things, a brand transformation agency that focuses on the active lifestyle category. Two Things serves clients such as The North Face, Timberland, Visit Sun Valley, Mad Hippie, Converse and Arc’teryx. Paulo Ribeiro's expertise is in building strategies to evolve brands. ↗ 2017 AICP Innovation Award ↗ 2016 Adweek Creative 100 ↗ 2012 One Show Pencil - BulletStorm ↗ 2011 Effie - Dante’s Inferno ↗ 2011 4A’s Jay Chiat Award-New Product: Gatorade G-Series ↗ 2010 Clio - Nike Livestrong ‘Chalkbot’ ↗ 2010 - D+D Yellow Pencil - Integrated Campaign ‘Its’ About You’ Select Awards Featured in publications such as: ↗ Creative Boom—Coverage of Novella Launch ↗ Ad Age: Brookfield ↗ Muse by Clio—Brookfield ↗ Communication Arts—Brookfield ↗ Egotist—Stay Sunny ↗ Little Black Book—The North Face: Discover Your Trail ↗ Graphic Design USA—Stay Sunny ↗ ↗ The Drum—Two Things Launch ↗ Adweek—Paulo Leaving W+K Scoop ↗ Fast Company—Paulo leaving W+K Scoop ↗ Adweek—Two Things Launch ↗ Fast Company—Two Things Launch ↗ ↗ Shots Magazine—Lodge Profile ↗ Fast Company—Lodge Principle Profile ↗ Fast Company—Nike Live Design ↗ Fast Company—Anki Lost In Reddit Profile ↗ Monocle—NeedyBot ↗ Meta/Oculus—KFC The Hard Way ↗ TechCrunch—Anki Lost in Reddit ↗ Business Insider—Soylent + WK Lodge ↗ Creative—Soylent ↗ Retail Dive—Soylent ↗ Portland Monthly—NeedyBot ↗ Adweek—100 Creatives Whose Brilliant Ideas will make you jealous ↗ ↗ NYT—Paulo to MD Redscout ↗ The Guardian—Nike Chalkbot ↗ Campaign Live - Nike Livestrong 2010 Integrated Titanium Cannes Lion ↗ Adage - Nike Livestrong 2010 Integrated Titanium Cannes Lion ↗ WSJ—EA Dante’s Inferno ↗ Blog—Dante’s Campaign Profile ↗ Kotaku—Greed (Dante’s) ↗ Joystiq—Greed (Dante’s) Selected Press Speaking Engagements Paulo has spoken at many festivals including Fast Company Innovation Festival, Samsung Galaxy Media Days and Electronic Arts Sales Meetings. He has been asked to speak at leadership retreats for Electronic Arts, Gatorade, Pernod-Ricard, Nike and Target among others. He is frequently asked to present insights and perspectives to boards and investors. Speaker fees vary depending on the length of the presentation, whether preparation is necessary and the amount of time necessary onsite. Travel and expenses will be covered separately. Pro-Bono can be discussed for non-profits or other worthy causes. For Speaking Engagements: talk@twothings.co For Advising: hello@twothings.co Images from the Archives He's earned many accolades' including being listed as one of the Adweek Global Creative 100, he is a Cyber Lion Winner, has won Clios, D+AD Pencils, Effies, AICP Innovation Awards and more. Awards Press He's earned many accolades' including being listed as one of the Adweek Global Creative 100, he is a Cyber Lion Winner, has won Clios, D+AD Pencils, Effies, AICP Innovation Awards and more.

  • Two Things | Designing Products & Scalable Systems for Business Evolution

    Two Things is a studio for business evolution | We help companies design bold new products, and build the internal systems needed to scale them with speed. An incubation studio for business evolution Most businesses know what they are. Some see what they can become. Few can break out of business-as-usual. We partner with leaders who are ready to think big and move fast but are held back by the inertia of complex organizations. Working from within, we surface market opportunity, design bold new products and services, and build the internal systems needed to scale them with speed. Select Clients Plenty Building a product from trial through membership View case study The North Face: Discover Your Trail Engaging the next generation View case study Arc'Teryx Launching a new category View case study Select Clients Arc'Teryx Launching a new category View case study The North Face: Discover Your Trail Engaging the next generation View case study Plenty Building a product from trial through membership View case study Looking to partner with us? start a conversation →

  • Two Things | CaseStudy | Arc'Teryx

    Two Things | Arc’teryx | No Wasted Days | Guiding the Arc’teryx strategy, investment and operations for their first global, integrated marketing effort. Client // Arc'Teryx Assignment: Brand Strategy · GTM Strategy · Global Campaign · Marketing Systems · Campaign Architecture · Budgeting · Insights & Measurement Fuel to power the brand over $1B and beyond The North Face is legend in the outdoor adventure space. These true stories of Next Gen trail lovers is only the beginning. In the months to come, we'll be exploring activations that actually help people discover their trail. In the meantime, thanks for listening and see you out there. But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as ownable or relevant as it once was. What they need today, is a new chapter in their story. One that is true to their adventurous spirit. But can speak to a broader, wider, more diverse audience. The Challenge In 2022, Arc’teryx was preparing to launch its footwear category—a pivotal moment for any outdoor brand. Despite elite products and a devoted fan base, the brand remained niche. Premium pricing was justified by performance, but not widely understood. The internal marketing team, built around product storytelling, needed a new playbook to grow globally without losing credibility with the insiders who made Arc’teryx iconic. The Insight Consumers didn’t see the difference—“Gore-Tex is Gore-Tex, right?”—revealing a gap between technical superiority and perceived value. We uncovered a deeper truth fueling the brand’s most passionate users: Arc’teryx isn’t just gear. It’s a belief in living with no wasted days. This emotional platform unlocked a broader audience while strengthening the brand’s core. RESULTS What We Did Two Things partnered across strategy, creative, and organizational design to build Arc’teryx’s first global brand and marketing engine. Developed a global brand platform and positioning Built the campaign architecture, messaging system, and channel strategy Designed membership experiences to be realized through app ecosystem and physical stores Designed measurement and analytics frameworks and KPI’s Delivered budgeting strategy and production planning Advised on marketing organization structure and onboarded new hires as the team scaled The work established not just a campaign, but a repeatable, scalable marketing system for ongoing global growth. RESULTS RESULTS No Wasted Days launched in October 2023 and reintroduced Arc’teryx to the world with a message that was both expansive and deeply authentic. Reintroduced Arc’teryx to the world with No Wasted Days (Oct 2023), delivering a message that was expansive, culturally resonant, and unmistakably authentic. Fueled historic growth, helping propel the brand from $941.2M at launch past $1B for the first time , and on to $1.2B+ by the end of 2024. Built the engine for scale, establishing the strategic and operational foundation that continues to power Arc’teryx’s global marketing today. No Wasted Days launched in October 2023 and reintroduced Arc’teryx to the world with a message that was both expansive and deeply authentic. Reintroduced Arc’teryx to the world with No Wasted Days (Oct 2023), delivering a message that was expansive, culturally resonant, and unmistakably authentic. Fueled historic growth, helping propel the brand from $941.2M at launch past $1B for the first time , and on to $1.2B+ by the end of 2024. Built the engine for scale, establishing the strategic and operational foundation that continues to power Arc’teryx’s global marketing today.

  • Two Things | CaseStudy | The North Face: Discover Your Trail

    Two Things | The North Face | Discover Your Trail | Developing a strategy to get the next generation to [start to] Never Stop Exploring. Client // The North Face: Discover Your Trail Assignment: Research & Insights · Marketing Strategy · Integrated Campaign Architecture · Creative Process · Production Oversight · Roster Building A reframing of who the outdoors is for—and the definition of a trail athlete Following the Vectiv Launch, TNF gave us a much more profound challenge. The brief was simple and cut to the heart of their business: Their core buying customer was at least a decade older than their marketing target and not very diverse. The North Face is legend in the outdoor adventure space. But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as ownable or relevant as it once was. We set out to speak to the next generation to understand why. What they need today, is a new chapter in their story. One that is true to their adventurous spirit. But can speak to a broader, wider, more diverse audience. The Challenge After Vectiv’s success, TNF brought us a far deeper challenge: The core customer was aging out—and their audience no longer reflected their ambition or the diversity of the world they serve. The North Face is a legend in outdoor culture, but the athlete-hero storytelling they pioneered had become less ownable, less relevant, and less representative of the next generation’s relationship to the outdoors. TNF needed a way to speak to this new audience authentically—not performatively. The Insight Through research and direct engagement with Next Gen consumers, we uncovered a new truth about trail culture: There is a trail for everyone. And the next generation experiences trail not as conquest, but as connection—to themselves, their communities, and the outdoors. Their motivations were emotional, not extreme. Wholeness over hardship. Humanity over heroics. This unlocked a seismic shift in how TNF could define “athlete,” “trail,” and “adventure.” Next Gen's love of trail differed greatly from past motivations. There was very little talk of testing limits or overcoming adversity. Instead, it was more about the trail making them feel whole and human. With the work, we wanted to tell real stories about real athletes. But, in the process, broaden the definition of what it means to be an outdoor athlete. So we focused our narrative lens on trail lovers that advertisers typically ignore: hike clubs, people of color, underrepresented communities, and people with different body types. What We Did We built Discover Your Trail —a brand platform and integrated campaign that reframed who belongs on the trail and expanded the definition of what it means to be an outdoor athlete. Established the marketing strategy and foundational insight Built cross-functional briefs linking campaign, experiential, partnerships, and sponsorships Evolved the creative process to give internal teams permission to challenge norms Directed production and established a diverse new creative roster Focused storytelling on communities advertisers often ignore: hike clubs people of color underrepresented groups broader body types everyday trail lovers Just as importantly, we built the internal scaffolding—systems, workflows, and processes—that made this reframing operational and repeatable. The Result Discover Your Trail became a turning point in how TNF speaks to the world—and who the world sees in TNF. In the first half of FY23, The North Face revenue grew ~15% Combined with Vectiv, these efforts contributed to a continued upward trajectory from 2022 through 2023 TNF expanded its audience, its cultural relevance, and its internal marketing maturity The brand gained a repeatable framework for inclusive storytelling and next-generation engagement

  • Two Things | Case Study | The North Face: Vectiv

    Two Things | Pernod Ricard Evolving How a Spirits Brand Goes to Market Client // Pernod Ricard New Brand Ventures, Plymouth Gin Assignment: Innovation Strategy · Experience Design · Digital Experience · Innovation Program Development · Prototyping & App Design The Challenge Pernod Ricard manages a vast portfolio of beloved spirits brands—but faces a fundamental industry constraint: alcohol cannot be sold direct-to-consumer, therefore brands don’t own the customer relationship. In this environment, marketing has historically meant one thing: traditional brand advertising, with limited avenues for deeper engagement. The New Brand Ventures team came to us with a pivotal question: How can these brands create direct, meaningful consumer connections in a space where DTC is off the table? The re-launch of Plymouth Gin, a 300-year-old heritage brand, raised the stakes even further. This wasn’t just about new tactics—it was about redefining what consumer engagement could look like for an entire category. The Insight Consumers were increasingly eager to explore, learn, and connect—especially in premium spirits. In 2019, curiosity around the category was rising and heritage brands were gaining traction. Through consumer research we uncovered an opportunity hiding in plain sight: Even without DTC, people crave authentic moments of connection—with brands, with stories, and with each other. For Plymouth Gin specifically, relevance wasn’t the problem, access was. The brand needed modern pathways for people to participate in its world—without violating regulatory constraints. What We Did Two Things partnered with New Brand Ventures to build an innovation program that balanced experimentation with business rigor. We developed a series of test-and-learn initiatives designed to rapidly validate new approaches to consumer engagement across the spirits portfolio. We identified cultural territories where Plymouth could authentically show up: Spaces where consumers naturally gather to share stories, discover new experiences, and connect with like-minded people. We created and prototyped concepts ready for market: From lightweight digital touchpoints to more immersive AR and VR experiences—each designed to foster participation, not just passive awareness. We built a measurement framework to compare ROI: A standardized model that tracked how these experiments performed relative to traditional marketing, enabling NBV to evaluate impact with clarity. What emerged surprised even the internal team: Two SMS-based games dramatically outperformed more complex initiatives, driving not just list growth but genuine human connection—through shared experiences, storytelling, and real-world interaction. Across the program, emerging technology was harnessed not as novelty, but as a way to deepen consumer value and expand what engagement can look like in a regulated category. The Result The work reframed how Pernod Ricard’s teams think about consumer connection—proving that meaningful engagement is possible even without DTC. Key outcomes included: A repeatable test-and-learn model for modern consumer engagement Validated concepts that outperformed traditional marketing benchmarks A measurement system enabling cross-initiative comparison and portfolio learning Clear demonstration that lightweight, human-centered experiences can drive disproportionate impact This work laid the foundation for a more modern, participatory relationship with consumers across the Pernod Ricard portfolio.

  • Two Things | CaseStudy | Arc'Teryx

    Two Things | Mevo Client // Mevo Assignment: Brand Strategy · Product Positioning · Identity & Design System · Digital Experience · Campaign Development · Program Leadership · Partner Orchestration Transforming a livestream camera into a full, scalable platform The North Face is legend in the outdoor adventure space. But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as ownable or relevant as it once was. What they need today, is a new chapter in their story. One that is true to their adventurous spirit. But can speak to a broader, wider, more diverse audience. The Challenge When Mevo launched in 2017, it was a one-product company: Mevo Plus , a compact, high-quality livestreaming camera designed for simplicity and portability. With the development of a second product at a lower price point, Mevo needed to evolve—shifting from a single hardware SKU to a cohesive brand ecosystem spanning products, app experience, e-commerce, and UX. There was no internal marketing organization and no agency roster. Mevo asked us to lead the entire evolution end-to-end—from strategic foundation to full market expression—while assembling and orchestrating the right partners to build the insights, creative, and digital experience capabilities required. The Insight As we partnered with Mococo Muse on primary consumer research, a critical insight emerged: Good / Better was not a strategy. Price hierarchy alone couldn’t differentiate the products or express the larger brand. Consumers had distinct needs and behaviors around livestreaming—ranging from creators seeking flexibility and professional control to everyday users needing an all-in-one, accessible setup. This unlocked a more powerful framework: Mevo Plus → approachable, all-in-one simplicity Mevo Start → professional-grade flexibility within an integrated ecosystem Mevo wasn’t just evolving its offering—it was becoming a platform brand. What We Did Two Things partnered across research, strategy, identity, digital experience, and creative to build Mevo’s first true multi-product brand and GTM engine. We repositioned Mevo from a camera to a brand system. We developed differentiated product identities. We overhauled the digital ecosystem. We introduced Mevo Start to the world. Throughout, we served as the strategic and operational leader—guiding all partners, aligning workstreams, and ensuring the repositioning carried through every touchpoint. The Result The launch marked Mevo’s transformation from a single hardware device into a scalable brand ecosystem—with measurable business momentum. Commercial Impact Following the Mevo Start launch—and accelerated by the rise in remote livestreaming during the pandemic—demand grew “tenfold,” as stated by CEO and Founder Max Hoat. Mevo’s success was not momentary; it demonstrated meaningful traction: By 2019, Mevo reported 90,000+ units sold Revenue reached $5.9M USD A robust active user base emerged: 30,000+ monthly streamers This validated that the brand and product ecosystem strategy worked, even in the challenging hardware-plus-streaming category. These true stories of Next Gen trail lovers is only the beginning. In the months to come, we'll be exploring activations that actually help people discover their trail. In the meantime, thanks for listening and see you out there.

  • Two Things | Case Study | The North Face: Vectiv

    Two Things | The North Face | Vectiv | From brand strategy to go-to-market planning see how we oversaw the global launch of TNF’s first footwear platform. Client // The North Face: Vectiv Assignment: Brand Strategy · Brand Architecture & Systems · Digital Experience · Marketing Process · Toolkits and Process, Measurement and Analytics Using a critical product launch to create a community powered playbook For years, The North Face has led the charge of peak athleticism in the outdoors. The Challenge In September 2021, The North Face came to us with a high-stakes proposition: their first-ever premium footwear platform—Vectiv—was ready to launch, but the go-to-market strategy wasn’t. The world was in a shutdown due to the pandemic and TNF needed more than a product story. They needed a brand-defining launch that brought digital to the center, not the sidelines. The internal team had executional horsepower—from elite athletes breaking FKTs in prototype Vectiv shoes to global partners and a budding in-house creative team. But they lacked a unified idea, an integrated playbook, and leadership to coherently connect local markets, global teams, and digital experience into a single, powerful launch. The Insight The proof of performance was clear: elite athletes were shattering records in Vectiv prototypes. While the rest of the world was in lock-down we needed to share this feeling: the explosive, exponential feeling of pushing your limits-with a much wider audience. What We Did We developed a narrative platform: Go Further as with an experiential platform at its center. Further Together—a global, digital-first ecosystem partnership between The North Face and Strava that transformed a product drop into a community-led brand experience. Defined brand architecture, messaging, and campaign system Built a global digital experience Created a consistent global visual language Delivered channel-specific playbooks Designed workflows and processes Orchestrated global teams Documented to form a toolkit for future launches. The Result The launch didn’t just introduce a product—it introduced a new way for TNF to build community, tell stories, and activate digital at scale. Further Together turned the Vectiv launch into a global movement. 523K+ sign-ups in the first month alone 37MM+ miles recorded across the world 80% participation rate 57K+ Strava community growth within first month 136MM+ impressions 24% revenue growth vs the previous period for trail category US playbook exported globally Elite athletes regularly beat FKTs (fastest known times) on a variety of trails using prototypes proving the unique value of the product. Now that we had our wayfinding, the next hurdle was execution. With the COVID-19 pandemic still raging around the globe, how could we drive trial and buzz when all trail races, events, and outdoor gatherings were canceled? Enter Further Together. As a direct reflection to the campaign, our internal work flow emphasizes collaboration and building tools for TNF to use across all of their channels and countries. The collaborative concepts resulted in strong brand messaging, positioning toolkits, photography guidelines, motion graphics, and videography for TNF’s global marketing teams to leverage again and again.

  • Two Things | CaseStudy | Plenty

    Two Things | Plenty | Positioned a vertical farm brand in a commodity category and developed the product and launch strategy from trial to membership. Client // Plenty Assignment: Brand Strategy · Mobile App Design & Development · Event & Campaign Development · UX Design · Chat Interface · Product Marketing Building a brand from the ground up - roots and all The Challenge Plenty set out with one of the most audacious missions in modern food: to reinvent agriculture through AI-powered indoor vertical farming. Their technology promised fresher food, grown closer to consumers, using a fraction of the land and water of traditional farming. But despite extraordinary engineering, the brand faced a fundamental challenge: How do you introduce a world-changing technology to everyday consumers in a way that builds trust, drives trial, and sparks loyalty—long before mass distribution catches up to ambition? Plenty needed more than awareness. They needed a brand, a voice, and a go-to-market strategy built for behavior change—not just belief change. The Insight Vertical farming is a complex idea. Sustainability, yield, and controlled-environment agriculture are compelling—but too conceptual to drive adoption alone. Our research uncovered a simple but transformative truth: The fastest path to belief was taste. Consumers didn’t need a lecture on agricultural disruption—they needed a bite of the product itself. If Plenty could put greens directly into people’s hands, in unexpected, joyful environments, the product would tell the story more powerfully than any ad ever could. Trial—real, sensory, delicious trial—would be Plenty’s tipping point. What We Did 1. Built the Brand From Strategy to Identity We developed the brand strategy rooted in culture, consumer behavior, and Plenty’s bold technological mission. From this we defined the identity, the voice, and the brand architecture needed to connect an advanced technology to everyday people. 2. Designed a Trial-First Go-To-Market Strategy Instead of a traditional advertising launch, we created a taste-led, city-by-city introduction plan designed to meet consumers where they gather: music festivals art fairs outdoor cultural events community experiences These weren’t sampling moments—they were immersive, emotionally resonant first encounters with a brand redefining what fresh food could be. 3. Built the End-to-End Customer Journey We mapped the path from trial to loyalty, designing: event experiences a frictionless mobile and SMS chat interface a DTC pipeline that converted real-world tastings into ongoing subscriptions 4. Moved Fast, Iterated Constantly, and Built With Real-Time Feedback This nimble, startup-style process allowed Plenty to adapt quickly as the category evolved and the company scaled.Working in tight sprints with Plenty’s team, we: tested messaging in live markets validated acquisition funnels refined the city-launch playbook optimized the tech-powered brand experience in real time RESULTS RESULTS In a space shaped by complexity, capital intensity, and shifting expectations, Plenty gained what technology alone couldn’t provide: a brand consumers could touch, taste, and trust. Plenty emerged not just as an agricultural innovator, but as a consumer brand with a clear story, a differentiated identity, and a scalable go-to-market engine. Our work created: A trial-first strategy that turned taste into belief 80% participation rate 136MM+ impressions 24% revenue growth vs the previous period for trail category In a space shaped by complexity, capital intensity, and shifting expectations, Plenty gained what technology alone couldn’t provide: a brand consumers could touch, taste, and trust. Plenty emerged not just as an agricultural innovator, but as a consumer brand with a clear story, a differentiated identity, and a scalable go-to-market engine. Our work created: A trial-first strategy that turned taste into belief A mobile + chat experience that lowered friction and increased retention A playbook for city-by-city rollout and future scale A modern storytelling and experience-driven foundation for a category-defining technology Moving quickly, pivoting often, and staying nimble, our collaboration with the Plenty team used quick sprints to ideate and validate in markets in real time, yielding lasting results for the company. But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as own-able or relevant as it once was. What they need today, is a new chapter in their story. One that is true to their adventurous spirit. But can speak to a broader, wider, more diverse audience.

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