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Client // The North Face: Discover Your Trail

Assignment // Research & Insights Methodology, Marketing Strategy, Integrated Campaign Architecture, Creative Process, Production Oversight and Roster Building

Exploring how to engage the next generation.

two-things-work-project-the-north-face-discover-your-trail-strategy-extreme-man-on-a-mount
two-things-work-project-the-north-face-discover-your-trail-strategy-extreme-man-on-a-mount

Following the Vectiv Launch, TNF gave us a much more profound challenge. The brief was simple and cut to the heart of their business: Their core buying customer was at least a decade older than their marketing target and not very diverse.

The North Face is legend in the outdoor adventure space.

But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as ownable or relevant as it once was.

We set out to speak to the next generation to understand why.

What they need today, is a new chapter in their story. One that is true to their adventurous spirit. But can speak to a broader, wider, more diverse audience.

Following the Vectiv Launch, TNF gave us a much more profound challenge. The brief was simple and cut to the heart of their business: Their core buying customer was at least a decade older than their marketing target and not very diverse.

The North Face is legend in the outdoor adventure space.

But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as ownable or relevant as it once was.

We set out to speak to the next generation to understand why.

One of the first things the Next Gen taught us became the premise of our campaign; the idea there is a trail for everyone. And that whether you're a newbie or a trail junkie, a nature lover or a thrill seeker, if you get out there and keep trying you'll eventually discover your trail. 

Next Gen's love of trail differed greatly from past motivations. There was very little talk of testing limits or overcoming adversity. Instead, it was more about the trail making them feel whole and human. With the work, we wanted to tell real stories about real athletes. But, in the process, broaden the definition of what it means to be an outdoor athlete. So we focused our narrative lens on trail lovers that advertisers typically ignore: hike clubs, people of color, underrepresented communities, and people with different body types.

The campaign is the external face of internal scaffolding that was developed. Building on the workflow and process that was established during the hurried Vectiv launch. Two things led a 1 year process to define the marketing strategy, the key consumer insights, the cross-functional design briefs that knitted together campaign structure, experiential activations, partnerships and sponsorships. Perhaps the biggest impact was giving the internal team permission to rethink how the work is created to have more impact.

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