Two Things | Arc’teryx | No Wasted Days | Guiding the Arc’teryx strategy, investment and operations for their first global, integrated marketing effort. Client // Arc'Teryx Assignment // Brand Strategy, Go-To-Market Strategy, Brand Campaign, Brand Marketing Process and Systems, Campaign Architecture, Budget and Process Definition, Insights, Analytics and Metrics Catalyst to $1BN: Strategy -> Execution of Arc'Teryx's first ever global marketing effort The North Face is legend in the outdoor adventure space. But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as ownable or relevant as it once was. What they need today, is a new chapter in their story. One that is true to their adventurous spirit. But can speak to a broader, wider, more diverse audience. Arc’Teryx first approached us in 2022 with a new parent company at their backs and on the precipice of launching their footwear category, which for any outdoor brand is the foundation. The brand had an elite, loyal, but niche fan base. Their product line justified a luxury price point - often double the mainstream competition, but that justification wasn't widely understood. Their marketing team was homegrown, insider and very well versed in the product marketing playbook that had driven loyalty with their core. They needed a new playbook to connect with a significantly wider audience, without losing the loyalty of the passionate insiders, and they didn’t have much time with their global footwear launch less than a year away. Gore-Tex is Gore-Tex right? Wrong. Actions and Results Two Things played the role of advisor to guide the org design and growth of the internal marketing team. In parallel we developed the strategy, campaign, systems and metrics for the global campaign so that the new marketing team would have a playbook they could put into practice immediately. As part of our process to operationalize the strategy, onboarding and inclusion of new hires was a rolling process we coordinated at every stage.
 Deliverables and outcomes included: Brand Positioning Campaign Architecture and Messaging Structure Channel Strategy and Tactical Guidelines Experiential concepts for events Membership Guidelines and Ideation Production Planning and Identification of production partners Budget Strategy and Breakdowns (Global and NA) Measurement and Analytics Strategy No Wasted Days was introduced to the public in October 2023 and continues today. It provided the tailwinds for Arc’Teryx to exceed $1B in annual revenue for the first time and it did all of this by reinterpreting the strengths of the brand in a more powerful, holistic and sustainable way. We are proud to have built the strategic, creative and systems foundation for this moment of growth. These true stories of Next Gen trail lovers is only the beginning. In the months to come, we'll be exploring activations that actually help people discover their trail. In the meantime, thanks for listening and see you out there.

Two Things | Plenty | Positioned a vertical farm brand in a commodity category and developed the product and launch strategy from trial to membership. Plenty, a technology driven company, approached us for the launch of their first consumer brand, one powered by AI-driven vertical farms that produce fresh, nutrient dense produce in urban areas. While conventional fruits and vegetables are grown to last long transportation times from the farm to the distribution center to the grocer to the table; Plenty takes the opposite approach with an emphasis on technology and a short transportation footprint. While convention dictates that toughness, durability for long journeys, and pesticides are needed, Plenty’s products are engineered for taste and nutrition first. The challenge was the first product coming off the line was…lettuce. How does one position a new brand and better yet convince consumers that any lettuce was delicious and nutritious? What could AI, vertical farming, and music festivals all have in common? Lettuce dive in and show you (romaine calm, it’s only a pun). But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as own-able or relevant as it once was. Client // Plenty Assignment // Brand Strategy, Mobile App Design and Development, Event and Campaign Development, UX Design, Chat Interface, Product Marketing Building a brand from the ground up - roots and all. What they need today, is a new chapter in their story. One that is true to their adventurous spirit. But can speak to a broader, wider, more diverse audience. Strategically, we focused on the cultural, consumer, and company landscapes to inform our positioning. Beyond the strategy, the brand needed a core identity, web design, and hook to grab an audience. Through our research, we uncovered that trial through taste could be the unconventional tipping point for Plenty instead of a traditional advertising and PR launch. Our creative brief yielded a go-to-market plan based on driving trials in unexpected locations - think music festivals, art fairs, and other outdoor gatherings. The customer journey was defined from trial to loyalty and hyper localized on a city-by-city roll out (with a model for future scale). A frictionless chat interface via SMS allowed those who sampled the greens at events to flow through the DTC pipeline, begin a subscription, and develop a deeper relationship with the brand. Moving quickly, pivoting often, and staying nimble, our collaboration with the Plenty team used quick sprints to ideate and validate in markets in real time, yielding lasting results for the company.

Two Things | The North Face | Vectiv | From brand strategy to go-to-market planning see how we oversaw the global launch of TNF’s first footwear platform. Client // The North Face: Vectiv Assignment // Brand Strategy, Brand Architecture and Systems, Global Campaign, Digital Experience, Marketing Process, Production Planning and Oversight Leveraging the power of community to elevate a product launch to a brand statement. For years, The North Face has led the charge of peak athleticism in the outdoors. In September 2021, TNF called with an interesting proposal: they had their first ever premium footwear platform for trail, but needed to crack their go to market. With only four months until launch, they needed a creative strategy with digital experience at the center (not on the periphery). They had the executional resources with the beginnings of an internal creative team and a roster of partners, but needed the ideas, a playbook and leadership to knit everything together on both a global and local scale. Elite athletes regularly beat FKTs (fastest known times) on a variety of trails using prototypes proving the unique value of the product. We knew we had the proof for the power and integrity behind the product; but how could we turn a product into a brand campaign under TNF’s umbrella? Rather than focusing on the innovation story alone, we grounded the go-to market strategy in this emotional drum beat bringing the look and feel to life in photography and videography of pushing boundaries, thumping up the trail, the explosive, exponential energy. Elite athletes regularly beat FKTs (fastest known times) on a variety of trails using prototypes proving the unique value of the product. Now that we had our wayfinding, the next hurdle was execution. With the COVID-19 pandemic still raging around the globe, how could we drive trial and buzz when all trail races, events, and outdoor gatherings were canceled? Enter Further Together. As a direct reflection to the campaign, our internal work flow emphasizes collaboration and building tools for TNF to use across all of their channels and countries. The collaborative concepts resulted in strong brand messaging, positioning toolkits, photography guidelines, motion graphics, and videography for TNF’s global marketing teams to leverage again and again.

Two Things | Novella | Private Equity investors asked for help in developing a modern footwear brand and we responded by building the company from the ground up. Most of the energy in the market today comes from big, iconic sneaker brands doing limited edition drops and generic collaborations with other established brands or artists. It’s an approach badly in need of a refresh. Client // Novella Assignment // Research & Insights, Brand Strategy, Global Advertising Campaign, Photography, Film, Global Messaging and Campaign Toolkit Designing a footwear company from the ground up. Sneakers are a 100 billion dollar market worldwide. In recent years, there has been a tidal wave of Instagram DTC starts trying to tap into this burgeoning market. For most, the story has been exactly the same: high craftsmanship at a lower price. Beautiful but boring. This started to bug us and drove us to find another way. We realized that the formula for these launches was basically all SNEAKER, no BACKSTORY. Which got us wondering, what would happen if we flipped this model? What if we turned a shoe brand into a storyteller? From this, Novella was born. Novella was born in the depths of the pandemic. Amidst the darkness, we tried to find light. Not just through the creation of our shoes. But through the stories of these uncommon artisans. And all the joy and inspiration they were putting out into the world. At a time when we needed it most. In recent years, there has been a tidal wave of Instagram DTC starts trying to tap into this burgeoning market. For most, the story has been exactly the same: high craftsmanship at a lower price. Beautiful but boring. Today, we exist to tell their stories. Each drop, we’ll take a blank canvass and transform it into a beautiful human story. About a barber or poet or comedian or chef. Extraordinary creators who inspire joy through craft. Every detail of the shoe (accents, colors, materials) will be carefully considered to tell their story. See more at novella2020.com

Two Things | Visit Sun Valley | Stay Sunny | Evolving an organization from brand awareness to lifecycle marketing. Discover how we shaped tourism and engagement. We started with a simple call-to-action (STAY SUNNY) that reflected the optimistic spirit of the Valley. But we also needed a voice that, like the locals, felt honest and to the point. Conceptually, we thought of it as a secret society that anyone could be a part of (assuming they were kind and respectful). Sun Valley, Idaho is one of the most beautiful places on the planet. For years it has existed in relative obscurity. Strategy: Two Things led the Board of Directors and the Executive team of the Destination Marketing Organization in redefining the mission of the organization towards lifecycle marketing. We engaged various stakeholders including 5 municipalities, the state of Idaho and key beneficiary businesses including Sun Valley Resort. We defined a new Go-To-Market strategy including designing a campaign that could be used locally for Destination Management but could also flex towards Demand Generation when needs shifted. But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as own-able or relevant as it once was. This all changed with the pandemic. Almost overnight, Sun Valley became the place to be. Tourists flooded the valley in droves. And the locals tasked with satisfying the needs of these visitors became, in a word, overwhelmed. The first task was to redefine the mission of the organization from Awareness and Demand Generation to something more sustainable. Client // Visit Sun Valley Assignment // Brand Strategy, Board Advisory, Go-To-Market Definition, Campaign Production and Staffing, Measurement Strategy and Metrics Evolving a Destination Brand from Awareness to 360° Marketing. Each creative piece was informed by what we call a pain point, i.e., specific time or place where tourists were being insufferable. We wrote lines (or messages) encouraging them to stop. But took care not to castigate them. That just felt mean. Humor, we learned, was the most effective way of connecting with others (whether they're locals or not). Around town our voice shifted depending on where you were and what offense (if any) was being committed. So, for example, as people entered town, we welcomed them with a wave and a smile. Alternatively, when people were being jerks on the bike trail, we gave them the business. To date, virtually every piece of communication has been delivered through non-traditional media, i.e., chalked sidewalks, construction site plywood, murals, bumper stickers, viewfinders. The medium truly has been the message. The money saved from not doing a traditional media buy has freed us up to do more local collabs and to execute all production locally. Every execution supports the local community in some way. Through ongoing advisory the Two Things team was able to ensure that the strategy and tactics could be refined and adjusted as needs evolved. Actions and Results: Two Things team members developed the campaign umbrella ‘Stay Sunny’ as the brand voice which worked equally well locally addressing specific pain points as it did in other markets to drive awareness. We developed a new roster of executional partners to execute on the creative campaign. Two things defined a CAC/LTV model to benchmark, track and optimize the entirety of the marketing investment and to better report to key stakeholders.

Two Things | The North Face | Discover Your Trail | Developing a strategy to get the next generation to [start to] Never Stop Exploring. Client // The North Face: Discover Your Trail Assignment // Research & Insights Methodology, Marketing Strategy, Integrated Campaign Architecture, Creative Process, Production Oversight and Roster Building Exploring how to engage the next generation. Following the Vectiv Launch, TNF gave us a much more profound challenge. The brief was simple and cut to the heart of their business: Their core buying customer was at least a decade older than their marketing target and not very diverse. The North Face is legend in the outdoor adventure space. But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as ownable or relevant as it once was. We set out to speak to the next generation to understand why. What they need today, is a new chapter in their story. One that is true to their adventurous spirit. But can speak to a broader, wider, more diverse audience. Following the Vectiv Launch, TNF gave us a much more profound challenge. The brief was simple and cut to the heart of their business: Their core buying customer was at least a decade older than their marketing target and not very diverse. The North Face is legend in the outdoor adventure space. But the approach they pioneered—sponsoring the exploits of extreme outdoor athletes—is no longer as ownable or relevant as it once was. We set out to speak to the next generation to understand why. One of the first things the Next Gen taught us became the premise of our campaign; the idea there is a trail for everyone. And that whether you're a newbie or a trail junkie, a nature lover or a thrill seeker, if you get out there and keep trying you'll eventually discover your trail. Next Gen's love of trail differed greatly from past motivations. There was very little talk of testing limits or overcoming adversity. Instead, it was more about the trail making them feel whole and human. With the work, we wanted to tell real stories about real athletes. But, in the process, broaden the definition of what it means to be an outdoor athlete. So we focused our narrative lens on trail lovers that advertisers typically ignore: hike clubs, people of color, underrepresented communities, and people with different body types. The campaign is the external face of internal scaffolding that was developed. Building on the workflow and process that was established during the hurried Vectiv launch. Two things led a 1 year process to define the marketing strategy, the key consumer insights, the cross-functional design briefs that knitted together campaign structure, experiential activations, partnerships and sponsorships. Perhaps the biggest impact was giving the internal team permission to rethink how the work is created to have more impact.

Two Things | Work | Our current client work is confidential; but we are able to share case studies of completed projects. Check back for more in the near future. Arc'Teryx The North Face: Discover Your Trail Novella Visit Sun Valley: Stay Sunny The North Face: Vectiv Plenty Timberland: Coming Soon

As an alternative to a traditional advertising agency, we take on brand transformation with the goal of improving marketing impact through robust strategy. Two Non-negotiables: Two Non-negotiables: One Structure follows strategy. Always. Breakthrough ideas don't start with execution. They start with clarity—defining where to play, what to build, and why it matters. Strategy sets the foundation, and design makes it real. You need both. 1 Powerful insights that define where to explore and what to build 2 Bold products and services designed to move business and culture forward 3 Custom systems that generate maximum impact internally and externally 1 Powerful insights that define where to explore and what to build 2 Bold products and services designed to move business and culture forward 3 Custom systems that generate maximum impact internally and externally Powerful insights that define where to explore and what to build 1 2 Bold products and services designed to move business and culture forward 3 Custom systems that generate maximum impact internally and externally Two Speed and substance. Always. The saying goes you can only pick two: good, fast, or cheap. We agree. But if you want to escape business-as-usual, there's only one correct combination: good and fast. Substance creates impact. Speed creates advantage. Together, they create breakthrough. Looking to partner with us? start a conversation →

Two Things | Brookfield | The Wishing Forest | Developed a strategy to transform a B2B business into a B2C consumer experience. Experience our modern solution. Our challenge was to help transform a typically B2B business into a B2C consumer experience, attracting quality visitors from a variety of demographic cohorts: adults, young families, teenagers. Success was measured by a variety of metrics using the interactive elements as the playing field, including but not limited to: time spent at each activation, repeat visits, and dollars spent across activations. Regardless of holiday traditions, there are universal emotions that come with the season: Magic, Connection, Tradition, and Peace. Strategically, we took these and shepherded them into a simple, user experience brief: make moments of magic. Brookfield Properties, a behemoth of asset management, real estate, and infrastructure, primarily focused on B2B relationships and clientele in their shopping malls. The problem? Malls don’t exist to just serve the businesses and food courts, but rather the busy and excited shoppers stepping through their doors. And, malls at holidays? Overrun with decor and crowds only there to see Santa. A non-denominational, inclusive, and modern solution was needed. Client // Brookfield Properties Assignment // Innovation Strategy, Experiential Design, Digital Production, Retail Experience Design, Measurement Strategy A strategy to engage all ages during the busiest season. What they need today, is a new chapter in their story. One that is true to their adventurous spirit. But can speak to a broader, wider, more diverse audience. The interactive experience piloted in Holiday 2019 in two premium locations—Sono Collection outside NYC and Natick Mall in MA. Of the six installations proposed, four were used for the pilot with plans for national scaling in subsequent years. While the COVID-19 pandemic ultimately slowed the rollout, the rollout began again in 2022 across the US. Both the pilot and future installations included unique “groves” full of AR experiences, animatronic games, and interactive soundscapes. Though the experience and installations looked analog and nostalgic at first first glance, their embedded tech created organic moments of joy, laughter, and play. Highlights included the “Wishing Tree” for visitors to place wishes inside pinecone ornaments and have them whisked away to a huge LED chandelier; the “Holiday Bells Grove,” a 24 foot central bell where movement unlocks a symphony; and the “Whispering Wishes Grove” where dreams and hopes are whispered to the forest and transformed into sound and light. The interactive experience piloted in Holiday 2019 in two premium locations—Sono Collection outside NYC and Natick Mall in MA. Of the six installations proposed, four were used for the pilot with plans for national scaling in subsequent years. While the COVID-19 pandemic ultimately slowed the rollout, the rollout began again in 2022 across the US. Both the pilot and future installations included unique “groves” full of AR experiences, animatronic games, and interactive soundscapes. Though the experience and installations looked analog and nostalgic at first first glance, their embedded tech created organic moments of joy, laughter, and play. More than aesthetics, the Wishing Forest transformed how Brookfield could shift their lens toward their consumers rather than wholesale businesses, and arm their vast marketing team with the tools to drive quality, long-lasting engagement and impressions.

As an alternative to a traditional advertising agency, we take on brand transformation with the goal of improving marketing impact through robust strategy. What it’s like to work with us What it’s like to work with us One We use creativity as a growth engine. We bring creativity back upstream —where it belongs—as a catalyst for change. It’s how we create strategy with soul, and products that feel both inevitable and new. What it’s like to work with us Foundational Creative Strategy Strategy Sprint 4 Weeks Opportunity Mapping Deliverable: Brand Audit, Product/Category/Cultural Research Core Team: Brand Strategist, Design Lead and Creative Director with support from Producer and Studio Design Team. Creative and Strategy oversight by Leadership Team. I. Insights + Creative Territories Deliverable: Presentation with findings and recommendations Creative Territory Refinement Deliverable: Revisions to Creative Territories based on feedback, Design Challenge Briefs to guide work, Recommended path forward II. III. Creative Strategy, Concepts + Rollout Comprehensive Project 12–14 Weeks Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations III. II. I. Strategy + Creative Partnership Custom Retainer 6–12 Months Opportunity Mapping Core Team: Brand Strategist, Design Lead and Creative Director with support from Producer and Studio Design Team. Creative and Strategy oversight by Leadership Team. Insights + Creative Territories Creative Territory Refinement III. II. I. Timelines can be customized to clients needs and additional workload can be absorbed by dedicated team assigned to client’s business. Monthly Work-Plan Alignment with senior stakeholders to calibrate work to client's business. Custom Retainer option for more complex assignments. Two Things will generally follow its process working systematically through: Executional Advisory Strategy Sprint 4+ Month Commitment Two Things can oversee execution of the work if needed from guidance to establishing long-term plan. Includes: Production Oversight Strategy +Creative Consistency Budget Management Strategy Implementation Measurement + Research Methodology Analysis and Recommendations Future Proofing Identifying long-term partners Training and Handoff to client team Strategic Advisory Two things can engage as a strategic advisor to the board and/or leadership team on long-term strategy evolution. Includes: Performance Benchmarking Analysis and Recommendations Guidance on Org Design and/or AgencyRoster Customized options available Month-to-Month or Quarterly Advisory Formats Executional Advisory Two Things can oversee execution of the work if needed from guidance to establishing long-term plan. Includes: Production Oversight Strategy +Creative Consistency Budget Management Strategy Implementation Measurement + Research Methodology Analysis and Recommendations Future Proofing Identifying long-term partners Training and Handoff to client team Strategic Advisory Two things can engage as a strategic advisor to the board and/or leadership team on long-term strategy evolution. Includes: Performance Benchmarking Analysis and Recommendations Guidance on Org Design and/or AgencyRoster Customized options available Custom Retainer Strategy + Creative Partnership 6–12 Months ↗ Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs ↗ Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations ↗ Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. Strategy Sprint Foundational Creative Strategy 4 Weeks ↗ Opportunity Mapping Deliverable: Brand Audit, Product/Category/Cultural Research ↗ Insights + Creative Territories Deliverable: Presentation with findings and recommendations ↗ Creative Territory Refinement Deliverable: Revisions to Creative Territories based on feedback, Design Challenge Briefs to guide work, Recommended path forward Core Team: Brand Strategist, Design Lead and Creative Director with support from Producer and Studio Design Team. Creative and Strategy oversight by Leadership Team. Comprehensive Project Creative Strategy, Concepts + Rollout 12–14 Weeks ↗ Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs ↗ Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations ↗ Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. Two We collide perspectives to create new ones. We work at the powerful intersection of strategy and design, business and brand, internal knowledge and external perspective. This is where insights collide, disciplines blend, and new possibilities emerge. Three We hunt for the roadblocks. Organizations don’t set out to hinder progress, but culture, structure, and process often do. We surface the obstacles unique to each company early and design around them—so bold opportunities launch in market, not die in decks. Four We build from the inside out. We roll up our sleeves to build alongside you—operating like an early-stage strike team to prototype, pressure-test, and launch new products. Five We make ourselves obsolete. We're in the evolution business, not the maintenance business. Our job is to set the conditions for success, strengthen your team through lived experience, and then hand your team the baton to the future. Ways we can work together Ways we can work together Strategic Discovery Innovation Roadmap 1 month Strategy
 Internal Audit Ambitions + Hypotheses
 Brand + Product Research (existing) External Audit Category Research (secondary) Culture Research (secondary) Opportunity Assessment
 Findings + Indications Opportunity Thesis Opportunity Territories Comprehensive Project Foundational Design 4–6 months Strategy Research Culture + Category + Product Findings + Indications Design Strategy Opportunity Thesis Design Territories Design Challenge Briefs Design Product Exploration Product Concepts Product Prototyping Product Design Product Vision + Roadmap Implementation Operations Organizational Design Recommendation Production Recommendation Go-To-Market Planning Rollout Recommendation Channel Recommendation Iterative Retainer Incubation Program 6–12 month cycles Strategy
 Research Culture + Category + Product Findings + Indications Design Strategy Opportunity Thesis Design Territories Design Challenge Briefs Design
 Product Exploration Product Concepts Iterative Co-Creation Product Design Product Vision + Roadmap Prototype(s) Iterative Co-Creation Validation Implementation Operations New Teams + Capabilities Go-To-Market Strategy Launch Vision + Roadmap Advisory Strategic
Advisory Monthly or quarterly Two Things can engage as a strategic advisor to leaders and/or leadership teams such as BoD or Steering Committee. In this capacity Two Things provides strategic expertise on a focused set of innovation topics over time. Two Things can guide implementation and optimization of growth strategies to leaders tasked with driving innovation. Sample Advisory engagements include: Innovation Strategies Team Evaluations and Recommendations Organizational Design Curation of Vendor Rosters Performance Benchmarking Audits and Analysis Ways we can work together Strategic Discovery Innovation Roadmap 1 month Strategy
 Internal Audit Ambitions + Hypotheses
 Brand + Product Research (existing) External Audit Category Research (secondary) Culture Research (secondary) Opportunity Assessment
 Findings + Indications Opportunity Thesis Opportunity Territories Comprehensive Project Foundational Design 4–6 months Strategy Research Culture + Category + Product Findings + Indications Design Strategy Opportunity Thesis Design Territories Design Challenge Briefs Design Product Exploration Product Concepts Product Prototyping Product Design Product Vision + Roadmap Implementation Operations Organizational Design Recommendation Production Recommendation Go-To-Market Planning Rollout Recommendation Channel Recommendation Iterative Retainer Incubation Program 6–12 month cycles Strategy
 Research Culture + Category + Product Findings + Indications Design Strategy Opportunity Thesis Design Territories Design Challenge Briefs Design
 Product Exploration Product Concepts Iterative Co-Creation Product Design Product Vision + Roadmap Prototype(s) Iterative Co-Creation Validation Implementation Operations New Teams + Capabilities Go-To-Market Strategy Launch Vision + Roadmap Advisory Strategic
 Advisory Monthly or quarterly Two Things can engage as a strategic advisor to leaders and/or leadership teams such as BoD or Steering Committee. In this capacity Two Things provides strategic expertise on a focused set of innovation topics over time. Two Things can guide implementation and optimization of growth strategies to leaders tasked with driving innovation. Sample Advisory engagements include: Innovation Strategies Team Evaluations and Recommendations Organizational Design Curation of Vendor Rosters Performance Benchmarking Audits and Analysis Looking to partner with us? start a conversation → Opportunity Assessment Findings + Indications Opportunity Thesis Opportunity Territories 3. External Audit Category Research (secondary) Culture Research (secondary) 2. Internal Audit Ambitions + Hypotheses Brand + Product Research 1. 1 month Innovation Roadmap Strategic Discovery Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. I. Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations III. Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations II. Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs 4–6 months Foundational Design Comprehensive Project Dedicated Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (assigned based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership team. I. III. II. Comms Strategy and Pre-Production Concept Development Creative Strategy Development Custom Retainer option for more complex assignments. Two Things will generally follow its process working systematically through: Timelines can be customized to clients needs and additional workload can be absorbed by dedicated team assigned to client’s business. Monthly Work-Plan Alignment with senior stakeholders to calibrate work to client's business. 6–12 Months Strategy + Creative Partnership Custom Retainer Two things can engage as a strategic advisor to the board and/or leadership team on long-term strategy evolution. Includes: Performance Benchmarking Analysis and Recommendations Guidance on Org Design and/or AgencyRoster Customized options available Two Things can oversee execution of the work if needed from guidance to establishing long-term plan. Includes: Production Oversight Strategy +Creative Consistency Budget Management Strategy Implementation Measurement + Research Methodology Analysis and Recommendations Future Proofing Identifying long-term partners Training and Handoff to client team 4+ Month Commitment Executional Advisory Advisory Formats Monthly or Quarterly Strategic Advisory

As an alternative to a traditional advertising agency, we take on brand transformation with the goal of improving marketing impact through robust strategy. Two Things about working together: Advisory Formats Executional Advisory Two Things can oversee execution of the work if needed from guidance to establishing long-term plan. Includes: Production Oversight Strategy +Creative Consistency Budget Management Strategy Implementation Measurement + Research Methodology Analysis and Recommendations Future Proofing Identifying long-term partners Training and Handoff to client team Strategic Advisory Two things can engage as a strategic advisor to the board and/or leadership team on long-term strategy evolution. Includes: Performance Benchmarking Analysis and Recommendations Guidance on Org Design and/or AgencyRoster Customized options available Custom Retainer Strategy + Creative Partnership 6–12 Months ↗ Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs ↗ Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations ↗ Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. Strategy Sprint Foundational Creative Strategy 4 Weeks ↗ Opportunity Mapping Deliverable: Brand Audit, Product/Category/Cultural Research ↗ Insights + Creative Territories Deliverable: Presentation with findings and recommendations ↗ Creative Territory Refinement Deliverable: Revisions to Creative Territories based on feedback, Design Challenge Briefs to guide work, Recommended path forward Core Team: Brand Strategist, Design Lead and Creative Director with support from Producer and Studio Design Team. Creative and Strategy oversight by Leadership Team. Comprehensive Project Creative Strategy, Concepts + Rollout 12–14 Weeks ↗ Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs ↗ Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations ↗ Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. Many of our clients have some form of an internal creative department, innovation team and/or agencies - from strategic partners to executional vendors. We are well versed in assessing capabilities of the existing roster and augmenting them to execute on the appropriate strategy, but we will never limit our recommendations to what is possible with current capabilities. Some of our clients don't have any executional resources on their team. In these situations we'll set the strategy and begin a process of overseeing execution while iteratively bringing in the right mix of internal staff and external partners to ensure that you have a reliable team to match the strategy over time. We are Player-Coaches. We are in the transformation business, not the maintenance business. We take pride in helping our clients take giant leaps forward, not incremental optimizations. Our work ends when our clients have a clear understanding of the strategic opportunity, the lived experience from having gone through a cycle or two with our guidance, and the confidence among all critical stakeholders to continue to improve outcomes through iteration and new creative expertise. We make ourselves obsolete. Ways we can work together: Foundational Creative Strategy Strategy Sprint 4 Weeks Opportunity Mapping Deliverable: Brand Audit, Product/Category/Cultural Research Core Team: Brand Strategist, Design Lead and Creative Director with support from Producer and Studio Design Team. Creative and Strategy oversight by Leadership Team. I. Insights + Creative Territories Deliverable: Presentation with findings and recommendations Creative Territory Refinement Deliverable: Revisions to Creative Territories based on feedback, Design Challenge Briefs to guide work, Recommended path forward II. III. Creative Strategy, Concepts + Rollout Comprehensive Project 12–14 Weeks Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations III. II. I. Strategy + Creative Partnership Custom Retainer 6–12 Months Opportunity Mapping Core Team: Brand Strategist, Design Lead and Creative Director with support from Producer and Studio Design Team. Creative and Strategy oversight by Leadership Team. Insights + Creative Territories Creative Territory Refinement III. II. I. Timelines can be customized to clients needs and additional workload can be absorbed by dedicated team assigned to client’s business. Monthly Work-Plan Alignment with senior stakeholders to calibrate work to client's business. Custom Retainer option for more complex assignments. Two Things will generally follow its process working systematically through: Executional Advisory Strategy Sprint 4+ Month Commitment Two Things can oversee execution of the work if needed from guidance to establishing long-term plan. Includes: Production Oversight Strategy +Creative Consistency Budget Management Strategy Implementation Measurement + Research Methodology Analysis and Recommendations Future Proofing Identifying long-term partners Training and Handoff to client team Strategic Advisory Two things can engage as a strategic advisor to the board and/or leadership team on long-term strategy evolution. Includes: Performance Benchmarking Analysis and Recommendations Guidance on Org Design and/or AgencyRoster Customized options available Month-to-Month or Quarterly Two things can engage as a strategic advisor to the board and/or leadership team on long-term strategy evolution. Includes: Performance Benchmarking Analysis and Recommendations Guidance on Org Design and/or AgencyRoster Customized options available Two Things can oversee execution of the work if needed from guidance to establishing long-term plan. Includes: Production Oversight Strategy +Creative Consistency Budget Management Strategy Implementation Measurement + Research Methodology Analysis and Recommendations Future Proofing Identifying long-term partners Training and Handoff to client team 4+ Month Commitment Executional Advisory Advisory Formats Monthly or Quarterly Strategic Advisory Dedicated Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (assigned based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership team. I. III. II. Comms Strategy and Pre-Production Concept Development Creative Strategy Development Custom Retainer option for more complex assignments. Two Things will generally follow its process working systematically through: Timelines can be customized to clients needs and additional workload can be absorbed by dedicated team assigned to client’s business. Monthly Work-Plan Alignment with senior stakeholders to calibrate work to client's business. 6–12 Months Strategy + Creative Partnership Custom Retainer Core Team: Strategy Lead, Design Lead, Brand Manager/Producer. Creative Concept Teams (selected based on brief). Studio Design Team: Graphic Design, Part-time Researcher. Creative and Strategy oversight by Leadership Team. I. Comms Strategy and Pre-Production Deliverable: GTM Rollout Calendar, Production Recommendations and Budgets, Recommended Channel Prioritization and Measurement Recommendations III. Concept Development Deliverable: Two Rounds of Creative Development, Brand and Product Marketing Concepts combined, Concepts fleshed out to match production considerations II. Creative Strategy Development Deliverable: Brand Audit, Research + Insights Presentation, Creative Territory Presentation 1 + 2 (if needed), Design Challenge Briefs 12–14 Weeks Creative Strategy, Concept + Rollout Comprehensive Project Creative Territory Refinement Deliverable: Revisions to Creative Territories based on feedback, Design Challenge Briefs to guide work, Recommended path forward III. Insights + Creative Territories Deliverable: Presentation with findings and recommendations II. Opportunity Mapping Deliverable: Brand Audit, Product/Category/Cultural Research I. 4 Weeks Foundational Creative Strategy Strategy Sprint Core Team: Brand Strategist, Design Lead and Creative Director with support from Producer and Studio Design Team. Creative and Strategy oversight by Leadership Team. start a conversation → our point of view →

X? Twitter? The debate rages on. So what does this have to do with brand value and creative strategy? Find out how marketers can use X as a cautionary tale. Brand X's and O's By Paulo Ribeiro X marks the unforced error. And, what can we learn from it? What the hell does this have to do with the Active Lifestyle Business? Nothing. And everything. This spectacular implosion has everyone talking about ‘Brand’ and this gives us an opportunity to break down what a powerful brand is (and isn’t). From Linda Yaccarino, CEO of Twitter (really?!? Does anyone believe Elon’s ceded control of anything?): [Tweet from Linda Yaccarino] Um, ok…. First, let’s establish what we mean when we are talking about ‘brand’ An intentionally strategic focus that guides the services, experiences and messages from a company. The purpose of that strategic focus is to form an emotional connection in a consumer’s mind of what the brand’s values are. People align with brands that share their values. That emotional connection delivers real monetary value to the company. Actions speak louder than words (or images, no matter how well designed) Exhibit A: Many Nike sneakers and smaller brands are made in the same factories using the same materials with often very similar form factors. When the Nike sneaker is sold for $175 and a comparable Saucony sneaker (made in the same factory) goes for $105, that $70 difference is the real value of the Nike brand. The thing that makes the boneheaded Twitter to X shift so damn fascinating is that it was made by an absolutely legendary brand innovator: Elon Musk. Exhibit B: Every single move by brand Tesla, particularly in the early days, served as a master class in how to build a focused brand through consistent ACTIONS instead of through say advertising impression for example. Instead of car lots, Tesla’s were hyped in small ~1,000 sq foot footprints in malls. Forget test driving, many could barely hold a single car you could sit in. This yielded the amazing benefits of saving money on real estate and showing up in a completely differentiated way from the competition. Customers used iPad screens where they virtually designed their car, or signed up for a waitlist. Potential customers logging in from home had all the same tools and soon learned they didn’t even have to go to the mall. The waitlist highlighted scarcity (which is Luxury’s playbook to increase margins). They gave everyone on the waitlist sneak peaks and special content—allowing customers to feel special. And we all heard about it. The waitlist spawned rabid, vocal fans who snowballed the company’s marketing through word of mouth. They were not just buying a car, they bought into a movement. Elon as Founder leaned into even more audacious pursuits like designing the HyperLoop to ferry people between SF and LA in minutes and then gave away the plans (hello, PR mentions). He built a real rocket company, SpaceX, which generates endless PR, this in turn delivers credibility back to Tesla. The Tesla brand now has permission to enter into a range of businesses including some very expensive and technically complex ones such as home and corporate energy storage. All of this because of a singular brand focus: delivering the future of transportation. I could write for a month and not be able to adequately convey how good the bird logo is and how bad the X is. Full disclosure, I’m biased. My friend and former collaborator Martin Grasser Designed it. And Jack Dorsey co-signed with this. Agreed. Exhibit C: Twitter is a communication platform. A tweet is (was?) a short burst of information first 140 characters and over time added a bit of imagery and/or video. But always short, focused, timely communication flying around the internet. With this it's easy to see how that focused brand position provides permission to grow into sharing other types of timely information…or connections…or moving money. All of this focus was encapsulated in that elegant blue bird. Prof G estimates the current value being thrown away to be in the range of $10B (or more). Conversely, what is X? Well, it's everything they say. Right but what is it for? Everything. Ok, cool. When I need everything I’ll make sure to use that. For the next decade or so though, I’ll use products that have PROVEN their focus and expertise to me over time. I’ll make decisions faster where I don’t have to think too hard about their values or what they do well. In the outdoor arena brand identities (name, logo, etc…) like Patagonia and The North Face were intuitively appropriate (good enough for those demanding environments) AND over time they were imbued with meaning and carried that value. Dave Lane has a nice backstory about why the Dead Bird became arc’teryx’s logo. But he’ll be the first to say that they initially chose it as a logo because it was unlike anything in the market. But now… Well the dead bird is completely imbued with the credibility of intensely tested products with high design. Nike was an academic choice (and a bit obscure) choice when it came out, but it is now imbued with decades of performance and empowerment proof. Whereas, On Running’s proof of cushioning as good as running on air is more recent. In all cases these brands have value PRIMARILY because of the actions taken by the companies to prove their credibility in a focused way. And now, well let’s just say none of those organizations are dumb enough to throw that value away. A brand can launch with the advantage of a thoughtfully designed and wordsmithed brand identity and/or campaign (like the blue bird was for Twitter). But regardless of whether a brand got a headstart or not, the real value is created over time by consistency of actions. Brand equity is built and proven by a focused brand strategy. Recently, there hasn’t been any focus from the brand formerly known as Twitter. This will be fun to watch because if we all learn from mistakes, then we stand to learn quite a lot from a dumpster full of them. back to insights → [Retweet from Jack Dorsey, CEO of Square]